One picture of the work
Keep assignments, status updates, and completion records together so coordinators and field teams see the same context.
Field Services & Dispatch
Bring live status, assignments, and field evidence together, with people in control when the next decision needs judgment.
Connect the field to the next decision.
Requirements that stay visible
Keep missing evidence, approval conditions, and critical blockers attached to the task. A confident answer does not make an unresolved requirement disappear.
Human judgment in the loop
Route exceptions through human escalation to someone qualified, carrying the context they need and returning their decision to the workflow.
The workflows that
keep your business moving.
Live coordination
Bring asset and incident status into a shared operational view for authorized coordinators.
Resource planning
Compare locations, availability, and operational constraints before assigning resources.
Field evidence
Capture updates, photos, and completion information alongside the assignment record.
Human command
Keep consequential decisions with the authorized operator and preserve the context behind each instruction.
Praxis, shaped around your field operation.
Your people, AI agents, and business apps. Working as one, with the requirements, records, and decisions that make the work yours.
One workspace for the whole operation.
Praxis connects your people, AI teammates, and business apps.
Customers and partners join the same work through one portal.
Every request stays connected to the team responsible.
Requirements before permission.
Requirements checking turns the requirements that matter into constraints, scenarios, and evidence. A critical blocker stays a blocker. When the scope or the facts change, the conditions for action need to be checked again.
Start from what already works.
Operational library carries reusable workflows, roles, permissions, integrations, and tests into the next build. Your team adapts that structure to its own operation in the app builder, instead of starting from a blank prompt.
When autonomy stops, the work continues.
Human escalation packages the blocker with its context, routes it to someone qualified, and returns the decision to the workflow. Implementation is shaped around your team, language, working practices, and local market.
Keep the office, the field, and the customer connected.
Build around the people taking requests, preparing visits, completing the work, and reviewing the outcome. Keep the job context available at every handoff.
Service coordination
Bring customer requests, site details, access instructions, and agreed visit requirements together before the job moves to scheduling.
Dispatch and planning
Connect the job requirements with the people, skills, and resources being considered. Make a change in timing or assignment visible to the responsible planner.
Field teams
Give the assigned team the agreed job context and a way to return observations, supporting records, and issues that need an office decision.
Supervisors and customer teams
Connect work completion, follow-up visits, and customer questions to the job record, with a clear route for exceptions and approvals.
Keep each job within clear responsibilities.
Define the information, permissions, and reviews a job needs before it is assigned. Carry those requirements through the visit and its completion.
- Requirements before assignment
- Make required skills, site information, and access conditions visible to the planner. Keep incomplete requirements attached to the job.
- Changes approved by the right person
- Name who can approve a revised scope, additional cost, or changed appointment. Route decisions outside the assigned team's authority to that owner.
- Context when help is needed
- Send an unresolved issue with the job history, observations, and work already attempted to the supervisor or specialist responsible.
- A clear completion record
- Keep the work performed, supporting records, open items, and required sign-off together so the office can decide the next step.
Build around a job your field team knows well.
We work with coordinators, planners, and field leads to define one service process and the information each person needs to carry it forward.
Agree the scope
Choose one job type and define its intake, assignment, and completion requirements. Name who can approve a change or resolve an exception.
Build and check the flow
Shape the app and connections around the job record. Review missing site details, reassignment, and incomplete work with office and field teams.
Review before expanding
Look at coordination effort, repeat visits, and incomplete handoffs with the process owner. Use accepted improvements to shape the next service workflow.
Fit implementation around your service hours, team language, site practices, and local responsibilities, with an agreed path for human escalation.
How we work with your team